Privacy Policy
Last updated: January 1, 2026
This page is maintained by Custom Local Sites to explain what information we collect from customers and website visitors, how we use it, and the choices you have. It applies to customlocalsites.com and to the websites we build and host for our customers.
Information we collect
Information you give us. When you contact us, request a free preview, or sign up as a customer, we collect the details you submit — typically your name, business name, email address, phone number, and website URL. If you become a paying customer, we also collect billing information required to process payments.
Information we collect automatically. When you visit our site or a site we host, our servers may log basic technical information (IP address, browser type, pages visited, referring URL, timestamps) to keep the service running and secure.
Cookies. We use a small number of cookies to keep you signed in and to measure traffic. You can disable cookies in your browser settings.
How we use information
- To build, host, update, and support your website.
- To communicate with you about your account, invoices, and support requests.
- To process payments through our payment processor.
- To improve our services and troubleshoot problems.
- To comply with legal obligations.
We do not sell your personal information, and we do not use your data to train third-party advertising profiles.
Payments
Payments are processed by a third-party payment provider. We do not store full credit card numbers on our own systems. The payment provider handles card data under its own privacy and security terms.
Service providers
We use a small number of trusted vendors to run the business — for example, website hosting, email delivery, and payment processing. These providers only receive the information they need to perform their service and are required to protect it.
How long we keep information
We keep customer account information for as long as your account is active and for a reasonable period afterward to meet legal, tax, and accounting requirements. You may request deletion of your personal information at any time (see "Your choices").
Security
We use industry-standard safeguards — including encryption in transit (HTTPS), access controls, and reputable hosting providers — to protect your information. No system is perfectly secure, but we work to keep your data safe.
Your choices
You can request a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it. To make a request, email us at hello@customlocalsites.com. We'll respond within a reasonable time.
Children
Our services are intended for business owners and are not directed to children under 13. We do not knowingly collect personal information from children.
Changes to this policy
We may update this policy from time to time. When we do, we'll update the "Last updated" date above and, for material changes, let existing customers know by email.
Contact
Questions about this policy? Email hello@customlocalsites.com.